Managed IT services
Managed IT services for North East businesses
Day-to-day IT support, email and storage, delivered as clear service tiers. Choose the services your team needs, and see exactly what each one includes.
Services
Three core services
Each service has its own page with full details, inclusions and enquiry options.
Managed Services
Monitoring, patching, remote support and helpdesk, in three package tiers from Essential Care to Cyber Shield.
Email Services
Microsoft 365 and Google Workspace set-up, migration, security and archiving for your mailboxes.
Storage & Backup
Cloud backup, disaster recovery planning and managed storage for your business data.
Managed Services
Compare the three packages
Each package builds on the one before it. Essential Care covers day-to-day support, Secure Business adds backup and recovery, and Cyber Shield adds endpoint detection and 24/7 security operations.
| Feature | Essential Care | Secure Business | Cyber Shield |
|---|---|---|---|
| Infrastructure monitoring | Included | Included | Included |
| Patching | Included | Included | Included |
| Remote support | Included | Included | Included |
| Helpdesk | Included | Included | Included |
| Antivirus | Included | Included | Included |
| Cloud backup | — | Included | Included |
| Disaster recovery | — | Included | Included |
| Anti-ransomware | — | Included | Included |
| Endpoint detection and response (EDR) | — | — | Included |
| 24/7 security operations centre (SOC) | — | — | Included |
| Compliance reporting | — | — | Included |
Email and storage
Email, storage and backup, explained
Email Services
Microsoft 365 and Google Workspace
We set up, migrate and secure your mailboxes on Microsoft 365 or Google Workspace. Migration is planned around your working hours, with archiving available for long-term retention.
Storage & Backup
Cloud backup and disaster recovery
Automated cloud backup, documented disaster recovery planning and managed storage keep your business data recoverable. Recovery steps are agreed in advance, so your team knows what happens next.
Need a service that fits your team?
Tell us which services your team relies on day to day, and we will confirm what each option includes.